Agentic AI is poised to significantly change business operations, helping organizations redirect lower-value tasks from employees to intelligent systems that can operate with autonomy. As businesses explore the potential of agentic browsers like Perplexity’s Comet and Google DeepMind’s Mariner, they will face new user experience expectations that prioritize seamless, single-entry-point interactions over disjointed workflows. This evolution not only enhances the onboarding of technology but also empowers employees to focus on higher-value tasks that drive tangible outcomes.
Moreover, the definition of ‘customers’ is expanding with the rise of personal and third-party agents acting on behalf of individuals. Companies must now design their technology and workflows to cater not just to human users but also to these agentic proxies, ensuring they remain relevant and accessible in an increasingly automated environment. The journey toward fully integrated human/AI workflows requires businesses to rethink traditional processes and embrace innovation, paving the way for a future where AI acts as a valuable teammate rather than a mere tool.
👉 Pročitaj original: CIO Magazine
