A global survey indicates that companies are witnessing significant ROI from AI investments, yet many projects fail due to misalignment with human needs. Research shows that only 5% of AI initiatives succeed, highlighting that a focus on technical aspects often overlooks the importance of human interaction. Enterprises like General Motors and Bank of America have demonstrated success by prioritizing human experience in AI design. Employing strategies that adapt to actual human moments rather than adhering strictly to a pre-defined protocol can significantly improve AI implementations.
The integration of AI should be player-centric, emphasizing the importance of fostering human connections throughout the process. Businesses are advised to adopt a mindset that aligns AI with specific human use cases, while also maintaining robust data governance and ensuring that metrics reflect both operational efficiency and user satisfaction. By addressing these aspects, organizations can harness AI’s true potential, leading to improved productivity and customer satisfaction, while preventing the common pitfalls that derail AI initiatives.
👉 Pročitaj original: CIO Magazine
