Salesforce has entered into a definitive agreement to acquire Doti, an Israeli startup, to improve AI-based enterprise search capabilities in Slack. The acquisition is aimed at tapping into the booming enterprise search market, which is expected to grow to $12.2 billion by 2032. Doti offers an AI search bot that facilitates real-time data retrieval and interpretation, effectively bridging chat, context, and execution within Slack.
Analysts highlight that integrating Doti will provide Salesforce with a critical intelligence layer, complementing its vision for Slack as a primary workspace. Doti’s sophisticated features include a knowledge-graph backbone and an auto-answering layer, making it more akin to a virtual assistant rather than a traditional search tool. This acquisition allows Salesforce to leapfrog over years of development that would have been required to achieve similar capabilities in-house.
Despite this strategic move, Slack still faces significant competition from major players like Microsoft and Google, which are also innovating in the AI enterprise search realm. The success of integrating Doti into Salesforce’s AI R&D hub will be crucial as it seeks to enhance its offerings against a backdrop of growing competition in this space.
👉 Pročitaj original: CIO Magazine
