Mindy Simon, the COO of Aon, oversees operations and data capabilities for 60,000 employees across 120 countries. She believes data is fundamental to Aon’s success, enabling the company to create measurable outcomes for clients through a combination of human-centered and business-centered approaches. In a recent podcast discussion, Simon highlighted Aon’s integrated structure, Aon United, which allows seamless data sharing across regions while adhering to privacy regulations. This ‘boundaryless data’ capability empowers organizations to derive insights that were previously unattainable. Aon’s unique analysis tools have led to significant decision-making improvements for clients in areas such as commercial risk and reinsurance over the past 15 months.
The conversation also touched on Aon’s commitment to AI and the need for clarity on when to act strategically in transformation efforts. Simon stressed the importance of understanding the “why” behind decisions and ensuring that movements are backed by a clear purpose. As Aon prepares for future opportunities, their strategy aims to leverage AI to address real customer challenges. Aon’s ongoing collaboration with clients to harness insights from AI will enhance customer service and operational efficiencies, ultimately providing better decision-making support across organizations.
👉 Pročitaj original: CIO Magazine
