In the coming 12 to 24 months, the adoption of AI agents is set to revolutionize various business areas, particularly within IT organizations. A survey by PwC indicates that 79% of respondents are implementing AI agents, with 66% experiencing measurable productivity improvements. CIOs now have a critical role in developing agentic AI strategies to automate mundane tasks, thereby allowing human talent to focus on higher-value work.
CIOs are encouraged to pioneer the integration of AI agents into IT operations, automating time-intensive tasks such as software testing and cybersecurity updates. This strategic approach has already shown success, as illustrated by a retail company’s collaboration with PwC, which resulted in a 60% reduction in software development cycle times. It’s crucial for CIOs to consider enterprise-wide applications of AI agents to maximize efficiency across departments, rather than limiting implementations to individual teams.
Finally, CIOs must embrace lifecycle management for AI agents, ensuring that they integrate seamlessly into existing workflows. Developing metrics for evaluating AI agents’ performance will be vital for ongoing improvement and for establishing effective human-AI collaboration in the workplace.
👉 Pročitaj original: CIO Magazine
