Problem solving with AI at the Boston Consulting Group

Source: CIO Magazine

As the CIO of Boston Consulting Group, Merim Becirovic emphasizes the integration of AI in their operations to enhance problem-solving capabilities both internally and for clients. He outlines the necessity for organizations to develop an AI strategy, highlighting their approach as a ‘customer zero’ to test innovations before introducing them to clients. The ongoing IT transformation aims to position the company as an AI-powered firm, focusing on connecting workflows across systems while leveraging AI tools.

Becirovic draws parallels with past technology shifts, stating that the rapid progress in AI requires a strong data strategy, as data is crucial for AI effectiveness. He points out that organizations must develop their inventory of data sources and understand how to utilize these assets in combination with external knowledge. He also predicts that future workforce capabilities will include familiarity with AI agents, which will redefine skill levels expected from college graduates. Senior leaders, too, need to grasp these capabilities to navigate the evolving landscape effectively.

Lastly, he notes similarities between transitioning to AI and adopting cloud technologies, stressing the importance of cost control and optimization in deploying AI tools. Companies must learn to manage the costs associated with AI in ways that differ from traditional data center operations, balancing accessibility with cost-effectiveness in their AI applications.

👉 Pročitaj original: CIO Magazine