Predictions 2026: Automation At The Crossroads

Source: Forrester

The article examines the rapid development of cognitive automation, marking a shift from traditional deterministic approaches that focused on reliability and compliance. It posits that while deterministic automation remains important, the future increasingly revolves around agentic AI which enhances contextual reasoning and adaptive decision-making. This shift represents a significant change in how automation is perceived and implemented in various industries.

In the context of 2026, it is predicted that organizations will need to adapt their automation strategies to incorporate more autonomous and intelligent systems. The ongoing race toward advanced cognitive automation calls for a reassessment of existing practices and technologies to remain competitive. As businesses integrate these advanced systems, the focus will not only be on task execution but also on developing frameworks that foster innovation and flexibility in decision-making processes. This alignment will dictate the success of automation in the coming years.

👉 Pročitaj original: Forrester