The Australian Competition and Consumer Commission (ACCC) has initiated legal action against Microsoft, claiming the company misled approximately 2.7 million Australians. Customers were allegedly tricked into subscribing to the Copilot AI feature in Microsoft 365 without fully understanding the implications and costs involved. This lawsuit raises significant concerns about transparency and accuracy in marketing practices for technology services.
As the legal battle unfolds, it underscores the increasing scrutiny tech giants face regarding their subscription models. The ACCC’s actions reflect a broader commitment to protecting consumers in an increasingly digital marketplace, ensuring that companies are held accountable for their advertising and sales tactics. With millions potentially affected, the outcome could have substantial implications for both Microsoft and customer trust in future software subscriptions.
👉 Pročitaj original: BleepingComputer
