Source: Forrester
AI adoption in postsale engagement is crucial for enhancing customer retention, growth, and advocacy. Postsale teams should actively prepare for the transformative changes brought on by AI. This research provides insights into both fundamental and advanced strategies for leveraging AI effectively in postsale environments.
By automating routine tasks and supporting customer interactions, AI can significantly improve operational efficiency. Companies must consider integrating AI tools to strengthen their postsale processes, ensuring better customer experiences and outcomes.
👉 Pročitaj original: Forrester
