The rapid adoption of AI at Dongwon Group is largely attributed to the support from its executives, particularly the philosophy of former chairman Kim Jae-cheol, who emphasized the importance of cultivating AI talent. This vision was exemplified by significant donations to educational institutions for AI development, which assists in shaping the next generation of skilled professionals. The CIO, Jongsung Park, highlighted how traditional industries like food and logistics recognize AI’s pivotal role in enhancing competitiveness. He credited the fusion of executive support and his own IT experience as crucial to the successful implementation of AI initiatives.
The development of ‘Dongwon GPT’, a generative AI tool that over half of the employees use daily, reflects successful integration into various business processes. The tool assists in drafting reports, summarizing long emails, translating contracts, and more, demonstrating its significant utility in daily operations. Furthermore, the foundation project of integrating ERP systems validates that robust underlying systems are essential for effective AI performance. Park mentions that the ongoing ERP consolidation aims to enhance data transparency and reduce costs across the group.
Despite successes, maintaining communication with on-ground staff remains challenging, particularly in a diverse organization where data standardization is vital for efficient AI deployment. To address this, Dongwon Group adopts a structured ROI framework that prioritizes technology implementation based on tangible benefits. This approach, combined with employee training initiatives like the ‘Citizen Data Scientist Academy’, aims to foster a culture where every employee can actively engage in data-driven decision-making, marking a significant shift in the organization’s operational landscape.
👉 Pročitaj original: CIO Magazine
