Iberdrola has embarked on a significant digital transformation journey aimed at modernizing its workplace for over 45,000 employees across 26 countries. Highlighting the importance of technology integration with human elements, the company launched several initiatives that began in 2019, focusing on creating a synergistic work environment. The project emphasized both technology adoption and user engagement, ensuring that employees understand and effectively use the tools provided.
New initiatives, such as intelligent self-service technology and the implementation of virtual desktop solutions, have significantly enhanced efficiency, enabling remote access to applications and improving collaboration among teams. Tools like Teams and generative AI applications, such as Microsoft’s Copilot, have further fostered communication and productivity in the workplace. According to the leadership, these advancements have resulted in increased employee satisfaction, improved IT support, and enhanced work quality. Nevertheless, Iberdrola acknowledges that ongoing improvement in the workplace environment is a continuous endeavor, and they remain committed to evolving their strategies in alignment with technological developments and employee needs.
👉 Pročitaj original: CIO Magazine
