Forrester Research indicates that a significant portion of companies have not confirmed meaningful returns from AI investments, with only 15% reporting revenue increases tied to AI. Many organizations are projected to delay a quarter of their planned AI spending until 2027 due to these disappointing ROI results. Additionally, Forrester warns that the gap between vendor promises and actual value received may lead to a market correction, suggesting that buyers should reassess their AI cost structures in pursuit of genuine profitability and growth.
CIOs have expressed concerns about the lack of ROI from AI initiatives, highlighting a disconnect where improvements in efficiency do not translate effectively into overall profits. Forrester’s VP, Brian Hopkins, noted that while AI can enhance task efficiency, the transition to broad process improvements remains elusive. The report also mentions that firms from sectors like finance and healthcare are expected to postpone their AI budgets planned for 2026, with many CIOs skeptical about large AI platform investments failing to deliver expected value, which could ultimately lead to budget cuts.
👉 Pročitaj original: CIO Magazine
