Digital transformation

AI will not transform customer service in 2026, but foundational changes are anticipated. The customer service landscape is expected to…

In 2026, leaders in manufacturing will focus on improving basics while planning for future technologies. Targets will include smart manufacturing…

This article outlines five strategic imperatives for organizations to enhance their AI-first approach. It discusses the importance of aligning AI…

The rise of microfactories presents a shift in manufacturing, emphasizing compact and automated production. This trend challenges traditional paradigms and…

The Windows 11 Start menu is undergoing its first major redesign since 2021, set to roll out with the November…

The Forrester Wave report evaluates the private 5G services market as of Q4 2025, highlighting the shift towards enterprise-ready solutions.…

Microsoft is testing an improved version of Quick Machine Recovery (QMR) in Windows 11. This update aims to enhance recovery…

FreeWheel, a Comcast company, emphasizes innovation within the premium streaming advertising ecosystem. They aimed to evolve internal processes to enhance…

Postsale teams can enhance customer retention and advocacy by adopting AI for task automation. The research outlines various starting points…

The dominance of Google, Meta, and Amazon in media is challenged by AI-integrated search engines. This shift is changing consumer…