CBRE, a global real estate services firm operating in over 100 countries, has appointed Sandeep Dhav as its Chief Knowledge Officer to unify corporate strategy, research, data, and technology into a single leadership role. This change signals CBRE’s commitment to breaking down silos between digital and corporate functions to better leverage data and AI capabilities across its diverse asset and client base.
Dhav identifies three primary drivers behind this reorganization: the complexity and scale of CBRE’s operations requiring systematic data-to-insight conversion; the critical role of data governance and strategic alignment for successful AI deployment; and the organizational maturity that now supports embedding AI and automation technologies at scale. Applied examples include improving research efficiencies with AI and predictive analytics optimizing facility management decisions.
The integration highlights the importance of context and coordination among technology, research, and strategy to unlock AI-driven innovation. CBRE’s experience underscores that technology investments alone are insufficient without deliberate organizational redesign encompassing reporting structures, incentives, and collaboration models. The firm views this governance fusion as essential to realizing AI’s strategic impact and sustaining market competitiveness.
👉 Pročitaj original: CIO Magazine
