Enloe Health operates a 264-bed trauma center and supports patient care across a vast area. The organization’s CIO, Austin, emphasizes the role of IT in bridging business operations and patient services, utilizing technologies like ambient listening to streamline workflows and enhance healthcare delivery.
After facing a cyberattack during the COVID-19 pandemic, Enloe Health improved its security measures by collaborating with partners like Palo Alto Networks to establish a 24/7 security operations center. This incident triggered a cultural shift regarding cybersecurity awareness, with employees proactively participating in external phishing tests, contributing to a stronger security posture within the organization.
The concept of fostering a supportive organizational culture is highlighted by Austin, who believes that trust, confidence, and courage are essential for successful innovation. By integrating IT within daily operations and encouraging collaboration across departments, Enloe Health ensures that technology is effectively utilized to improve healthcare processes while maintaining operational control and resilience against threats.
👉 Pročitaj original: CIO Magazine
