Value creation is deeply intertwined with customer journeys and daily processes, yet many EA teams continue to work in isolation, neglecting the broader business implications of their decisions. This can lead to lost opportunities in efficiency and effectiveness. With the advent of GenAI automating decision-making at an unprecedented speed, architecture must evolve from a system-centric to a process-centric approach.
This shift is not just advantageous but essential for ensuring that technology investments align with business goals and deliver tangible value. By focusing on process outcomes, architects can better leverage technology to foster innovation and improve overall organizational responsiveness. This transformation requires a reevaluation of existing practices and a commitment to integrating IT capabilities with the needs of the business.
👉 Pročitaj original: Forrester
