An industrial approach to AI in financial services

Source: CIO Magazine

Financial systems, often overlooked as critical infrastructure, share similarities with essential sectors. Mistakes in AI, such as hallucinations, can wreak havoc, affecting both consumers and financial institutions. Therefore, it’s vital for the financial industry to adopt an industrial approach to AI that focuses on reliability and governance. Scott Poby of GlobalLogic stresses the necessity for upfront assessments, a clear ROI focus, and structured governance frameworks that ensure safety and compliance. Successful AI integration requires overcoming common pitfalls like pilot projects that fail to scale, which leads to wasted resources. By embedding ethics and governance early, financial organizations can navigate risks and build trust in AI operations.

Key strategies include assessing technology readiness, identifying viable use cases, and ensuring human oversight in AI processes. AI’s role in financial transformation is significant, yet many firms struggle to allocate increased tech budgets. With robust governance and a strong foundation of trust, organizations can effectively manage risks while leveraging AI for greater efficiency and accuracy. The focus should be on creating scalable, reliable AI systems that can withstand scrutiny and deliver tangible benefits to users.

👉 Pročitaj original: CIO Magazine