The role of CIOs is transforming from simply managing stable systems to orchestrating ecosystems that drive business value. Companies are expected to leverage technology not just for support, but to create strategic direction and accountability across both internal and external teams. This shift emphasizes the importance of orchestration, particularly given increasing product complexity and customer demand for ready-to-use solutions.
CIOs are no longer merely technological advisors; they must foster collaboration among technology partners to enhance value creation, such as through joint innovation and streamlined processes. Successful orchestration involves defining clear metrics for success, designing inter-operable platforms, and establishing robust governance structures to mitigate risks associated with collaboration. Numerous case studies illustrate how effective CIOs have used orchestration to generate new revenue channels, improve customer retention, and significantly reduce time-to-market for new products.
👉 Pročitaj original: CIO Magazine
