The author explores the problematic nature of describing IT solutions as “common sense,” emphasizing that this rhetorical shortcut often masks the complexity of challenges like cybersecurity breaches and AI strategy development. Calling a solution “common sense” attempts to assert its value without providing evidence, which can be perceived as insulting by those who disagree, leading to polarization and resistance.
Skipping essential steps like clearly defining the problem and building consensus among stakeholders risks the failure of such purportedly commonsense solutions. The article stresses that real progress in IT management requires recognizing differing perspectives, addressing objections openly, and avoiding simplistic labels.
For effective problem-solving, the author advises ensuring all stakeholders agree on the problem’s nature, approaching solutions incrementally, and embracing concerns about unintended consequences to foster collaboration and mutual concession. This approach, the article concludes, is more likely to yield sustainable and widely accepted outcomes than relying on the ambiguous notion of “common sense.”
👉 Pročitaj original: CIO Magazine
